Mobile Glass Repair Service in Long Pond Pennsylvania

Frequently Asked Questions

Q: How do I learn if auto glass damage may be restored?
This is dependent on the sort of crack or chip. The most reliable choice is to call us and we will evaluate the damage. We'll let you know if it is a fix that could be made or if you are facing a windshield replacement. In either event, we'll team up with you and your insurance company.

Q: How long will my auto glass repair service or replacement take?
In most cases, windshield repairs may be performed in 30 minutes or less. Windshield replacements will often take an hour or less; however, we recommend that you do not drive the motor vehicle for at least one hour after service is completed.

Q: How long before I can confidently drive my vehicle?
You can usually drive one hour after a windshield auto glass installation, or right away after a repair or side window installation. Our repair professionals use the most reliable materials, including the industry's first adhesive with a one-hour drive-away time for windshield installations. The specialist will forewarn you if any extra time is needed.

Q: Can you guarantee that the chip or crack will be clear after the repair has been completed?
No. A windshield chip or crack repair is used to avoid further damage to your windshield auto glass and to restore the structural stability of the vehicle. While each occurrence of damage is unique, with the most successful repairs, a slight spot or imperfection where the impact took place is typical. In most cases, you should expect the cosmetic appearance of the fix to show some improvement as compared to the damage prior to the patch.

Q: Can you ensure that a chip or crack that may be fixed will not end up being larger during the repair activity?
No. In some cases, through no error of the repair tech, the attempt to fix a windshield can result in the chip or crack getting larger. But, we can ensure that upon completion of a successful repair, the chip or crack will not crack more, and also the repair will pass any state vehicle inspection, or we will credit the cost of the repair toward a replacement. On the very rare occasion that this occurs, we will credit the cost of the repair service either toward a new windshield or, in the event of insurance work, back to the insurance provider. Read our auto glass repair limited warranty for more information.

Q: Will you vacuum my vehicle after service?
Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.

Q: Will any part of my vehicle be harmed during the repair or replacement process?
No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure that no damage occurs during your auto glass service.

Q: How soon can you see me?
Many times, we can get you scheduled for same or next day repairs. Simply ask for an appointment or contact us. We'll get you serviced as fast as we can.

Q: Can I get my windshield repaired if my auto insurance coverage does not have glass coverage?
Yes. If your auto insurance coverage does not include auto glass coverage, then you can simply pay us directly for your glass repair work or installation. Our services are extremely competitively priced and we accept cash, checks, and credit cards making payment as easy and convenient as possible.

Q: Are your technicians certified?
All of our technicians are factory educated by SIKA Corporation. SIKA is a thought leader with regards to the Auto Glass Replacement (AGR) direct glazing niche. All SIKA Auto Glass adhesive systems have been crash tested and exceed rigorous Federal safety standards (FMVSS 212/208). SIKA Training makes certain the proper application of the entire SIKA Adhesive System, which is crucial to the safe installation of the new glass in your motor vehicle.

Q: Does my windshield act as a safeguard?
If your windshield is installed properly it sure does! Auto manufacturers say your windshield provides up to 50% of the roof crush protection in a roll-over collision. It also provides the backstop support for your passenger-side airbag in a front end impact. Your windshield is also designed as one of the main safety restraint systems in your automobile. If your windshield were to pop out in an accident or rollover and you did not have your safety belt on or it were to fail you can be ejected from your car.

Q: How quickly can I wash my automobile after my windshield is removed and replaced?
You can hand wash your motor vehicle as long as you keep high-pressure sprays of water away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem at all, in fact, the moisture actually helps the curing process of the urethane adhesive sealant. You should wait a minimum of 24 hours before washing your vehicle in a pressure type of car or truck wash. A high-pressure automatic car wash can ruin the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has an opportunity to sufficiently cure. It's also crucial to leave at least one of the windows open at least 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or air conditioning is operated within the first day. Having a window somewhat open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or a/c unit develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, resulting in an air or water leak.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! Without removing the auto glass, it's difficult to tell if the windshield was prepped correctly if critical primers and proper flash times were used, as well as if the proper quantity and type of urethane was applied. Once a windshield is installed all the important installation preparation steps are hidden under the moldings and black ceramic band. If it appears like a clean windshield, back glass, or another kind of auto glass installation and the moldings are lying properly you can only guess it was done right, and actually those things are only cosmetic, it's what is underneath and when and how it was performed during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is correctly installed is to crash test it, but we sure don't advise it.

Q: It's only a small crack. Can I wait to have it repaired?
No. You definitely should never prolong. The windshield is a vital structural element of your motor vehicle. If weakened because of untended damage, it will not offer optimal protection in a crash. Many small chips or surface cracks only affect the outer layer of the windshield, so it may possibly be mended before it gets any more severe and calls for more time and money to fix.

Fun Information about Long Pond:

Long Pond, Pennsylvania is a rural town located in the Pocono Mountain region of Monroe County which is a part of the Appalachian Mountain range. There are a little more than 3100 residents in Long Pond, per the 2010 US Census. This town is best known for being the home of the Pocono Raceway which hosts two annual NASCAR races. Long Pond is also known by the Audubon Society as one of the most important bird sanctuaries in Pennsylvania.

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