Mobile Glass Repair Service in Palmerton Pennsylvania

Frequently Asked Questions

Q: Exactly how do I figure out if auto glass damage can possibly be corrected?
This hinges on the sort of crack or chip. The absolute best option is to phone us and we will check the damage. We'll let you know if it is a fix that could be made or if you are facing a windshield replacement. In either case, we'll partner with you and your insurance company.

Q: What is the difference between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) glass is made by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) auto glass is built to the same specifications but by a different corporation. Our customers can choose OEM or OEE.

Q: How long will it be before I can safely drive my vehicle?
You can usually drive away one hour after a windshield installation, or instantly after a fix or side window installation. Our repair professionals use the very best materials, including the marketplace's first adhesive with a one-hour drive-away time for windshield installations. The repair professional will advise you if any extra time is required.

Q: Does my vehicle need to be indoors?
Harsh weather makes auto glass installations hard without cover. Preferably, please have shelter available.

Q: Can you ensure that a chip or crack that can be repaired will not become larger during the repair process?
No. Sometimes, through no negligence of the repair mechanic, the attempt to mend a windshield can lead to the chip or crack ending up being larger. Having said that, we can ensure that upon completion of a successful repair, the chip or crack will not crack further and the repair will successfully pass any state vehicle inspection, or we will credit the cost of the repair toward a replacement. In the very rare event that this occurs, we will credit the cost of the repair work either towards a new windshield or, in case of insurance work, back to the insurance provider. Read our windshield repair limited warranty for more details.

Q: How will the windshield look after repair?
Your rock chip should become noticeably clearer when repaired. However, clarity depends on the size, age, the amount of glass missing from the center, and the amount of fragmented glass inside the break. When looking through the windshield, optics will not suffer.

Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement is dependent on the size, location, and degree of the damages. In most cases, damage can be repaired if the chip is a quarter-size or less, affects only the outer layer of the windshield, and does not appear directly in the driver's line of vision. Nevertheless, every case is one-of-a-kind. Regardless, a damaged windshield should be examined right away.

Q: Are there any out of pocket expenditures to get my windshield taken care of?
The answer depends upon your insurance plan coverage. For glass repair services, most auto insurance companies waive the deductible so you will not need to pay any out of pocket. In reality, many insurance providers do not even count glass repairs as a claim. For glass replacement, you may not have to pay anything out of pocket if your auto insurance policy includes full glass coverage. That being said, if your policy includes a deductible for glass replacement, then you will be responsible for the deductible amount and your insurance provider will be responsible for any money over the deductible.

Q: Can I get my windshield taken care of if my auto insurance coverage does not have glass coverage?
Yes. If your auto insurance policy does not include auto glass coverage, then you can just pay us directly for your glass repair or replacement. Our services are extremely competitively priced and we accept cash, checks, and credit cards making payment as easy and hassle-free as possible.

Q: How soon can I wash my vehicle after my windshield is switched out?
You can hand wash your car just as long as you keep high-pressure sprays of water faraway from the windshield and moldings. Water or rain on the new windshield installation isn't a problem in any way, in fact the moisture actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a high-pressure type of car or truck wash. A high-pressure automated car wash can destroy the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a chance to adequately cure. It's also vital to leave at least one of the windows open at the very least 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or cooling is operated within the first day. Having a window somewhat open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or air conditioner develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, leading to an air or water leak.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! In the absence of removing the auto glass, it's difficult to tell if the windshield was prepped the right way if critical primers and proper flash times were used, as well as if the proper amount and type of urethane was applied. Once a windshield is installed all the essential installation groundwork steps are hidden under the moldings and black ceramic band. If it appears to be a clean windshield, back glass or another type of auto glass installation and the moldings are lying correctly you can only guess it was done right and in reality those things are only cosmetic, it's what is underneath and when and how it was performed during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is correctly installed is to crash test it, but we sure don't encourage it.

Fun Information about Palmerton:

Palmerton is a borough in Carbon County and is considered part of the Lehigh Valley. This area was mostly inhabited by Native Americans until the arrival of the Europeans. The New Jersey Zinc Company was opened here in 1912 and the town was named after the company's president, Stephen S. Palmer who was less than thrilled. Another notable aspect associated with Palmerton is its Community Band. The Community Band plays concerts all summer long and has had a long tradition since 1911 of performing summer concerts and festivals.

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