Mobile Glass Repair Service in Macungie Pennsylvania

Frequently Asked Questions

Q: Exactly how do I find out if auto glass damage may be repaired?
This hinges on the type of crack or chip. The best option is to get in touch with us and we will check out the chip or crack. We'll let you know if it is a repair that can be made or if you are encountering a windshield replacement. In either case, we'll work with you and your insurance agency.

Q: What is the distinction between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) auto glass is built by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) auto glass is made to the same standards but by a different manufacturer. Our customers can choose either option.

Q: How much time will my auto glass repair service or replacement take?
In some cases, windshield repairs are performed in half an hour or less. Windshield replacements will often take 60 minutes or less; however, we recommend that you do not operate the automobile for at least one hour after the service is finished.

Q: Can you guarantee that the chip or crack will be indiscernible after the repair has been done?
No. A windshield chip or crack patch is used to prevent further damage to your glass and to restore the structural stability of the vehicle. While each occurrence of damage is one-of-a-kind, with most successful repairs, a slight mark or imperfection where the impact happened is commonplace. In most cases, you should expect the cosmetic appearance of the fix to show some improvement as compared with the damage prior to the repair.

Q: How soon can you get started on repairing my van?
In many situations, we can get you scheduled for same or next day repairs. Simply request an appointment or give us a ring. We'll get you going as promptly as we can.

Q: How will the windshield look after repair?
Your rock chip should become substantially clearer when mended. That being said, clearness is dependent upon the size, age, the amount of glass missing from the center, and the quantity of fragmented glass within the break. Whenever looking through the windshield, optics will not suffer.

Q: Does my windshield really protect me?
If your windshield is installed properly it sure does! Auto manufacturers say your windshield provides up to 50 percent of the roof crush protection in a rollover crash. It also provides the backstop support for your passenger-side airbag in a front end impact. Your windshield is also designed to be one of the main safety restraint systems in your vehicle. If your windshield were to pop out in a collision or rollover and you did not have your seat belt on or it were to fail you can be ejected from your car.

Q: How quickly can I wash my vehicle after my windshield is removed and replaced?
You can hand wash your car as long as you keep high-pressure sprays of water faraway from the windshield and moldings. Water or rain on the new windshield installation isn't a problem in any way, in point of fact the wetness actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a pressure type of car or truck wash. A high-pressure automated car wash can damage the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a chance to adequately cure. It's also necessary to leave at least one of the windows open at least 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or cooling is operated within the first 24 hours. Having a window a little bit open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or air conditioning unit develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, creating an air or water leak.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! In the absence of removing the windshield, it's difficult to tell if the windshield was prepared appropriately if critical primers and proper flash times were used, as well as if the proper quantity and type of urethane was applied. Once an auto glass is installed all the critical installation preparation steps are hidden under the moldings and black ceramic band. If it seems like a clean windshield, back glass, or another kind of auto glass installation and the moldings are lying the right way you can only guess it was done right and in reality, those things are only cosmetic, it's what is underneath and when and how it was performed during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is correctly installed is to crash test it, but we sure don't advise it.

Q: Can you replace the other auto glass on my vehicle?
Yes, we can replace the door glass, vents, back glass, quarter glass.

Q: It's only a small crack. Can I wait to have it repaired?
No. You really should not prolong. The windshield is a critical skeletal element of your automobile. If diminished as a result of untended damage, it will not offer optimal protection in a collision. Many small chips or surface cracks only affect the outer layer of the windshield, so it may be fixed before it gets any more serious and calls for more money and time to repair.

Q: What's the difference between glass in a windshield and other window glass?
Auto glass is developed and manufactured for optimum safety in case of an accident. Your windshield is composed of laminated safety glass. The side and rear windows are made of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched in between, so it will stay in one piece in a crash. Tempered glass has been treated to make it much stronger than other glass of a similar thickness. If it breaks, it is designed to shatter into little pieces.

Macungie general information:

Macungie is the oldest borough in Lehigh County. Macungie was originally called Millerstown and was founded in 1776. Peter Miller was the man who founded it. The name Macungie is derived from 'Maguntsche' which means 'bear swamp' in Lenape. The Valentine Weaver House is located here. It was built in 1876 and is labeled as a true 'Gothic Cottage'. It was added to the National Register of Historic Places in 1984. Today, it still is used as a private residence.

View our complete line of services and our Windshield Replacement and Windshield Repair service area.