Mobile Glass Repair Service in Allentown Pennsylvania

Frequently Asked Questions

Q: Exactly how do I know if auto glass damage may possibly be corrected?
This depends upon the variety of crack or chip. The most effective choice is to phone us and we will examine the damage. We'll let you know if it is a repair that could be made or if you are dealing with a windshield replacement. In either event, we'll partner with you and your insurance provider.

Q: Exactly what is the distinction between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) auto glass is produced by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) automobile glass is made to the same benchmarks, but by a different manufacturer. Our customers can choose either.

Q: How much time will my vehicle glass repair work or replacement take?
In some cases, windshield repairs are performed in 30 minutes or less. Windshield replacements will often take an hour or less; however, we strongly recommend that you do not operate the motor vehicle for at least one hour after service is done.

Q: How long before I can safely operate my vehicle?
You can usually drive one hour after a windshield installation, or straight away after a fix or side window replacement. Our specialists use the absolute best materials, including the marketplace's first adhesive with a one-hour drive-away time for windshield installations. The repair professional will forewarn you if any added time is needed.

Q: Does my vehicle have to be in a covered or heated location?
Severe weather makes auto glass installs difficult without cover. If a protected area is not available, we may need to reschedule to repair your vehicle.

Q: My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rearview mirror and attach it to your new windshield.

Q: Can you make certain that the chip or crack will be indiscernible after the repair has been done?
No. A windshield chip or crack repair is used to prevent further damage to your windshield auto glass and to reestablish the structural stability of the vehicle. While each occurrence of damage is one-of-a-kind, with most successful repairs, a slight mark or imperfection where the impact happened is common. In most cases, you should expect the cosmetic appearance of the repair to show some improvement as compared with the damage before the repair.

Q: How soon can you see me?
In many circumstances, we can get you set up for same or next day servicing. Simply request an appointment or contact us. We'll get you repaired promptly as possible.

Q: After the repair is completed, how will my windshield look?
Your rock chip should become noticeably clearer when serviced. That being said, clearness depends on the size, age, the amount of glass missing from the center, and the amount of fragmented glass inside of the break. When looking through the windshield, optics will not suffer.

Q: Are there any out of pocket expenses to have my windshield corrected?
The answer depends upon your insurance coverage. For glass repair services, most auto insurance companies waive the deductible so you will not need to pay anything out of pocket. As a matter of fact, many insurance companies do not even count glass repairs as a claim. For glass installation, you may not have to pay anything if your auto insurance plan includes full glass coverage. However, if your policy includes a deductible for glass replacement, then you will be accountable for the deductible amount and your auto insurance provider will be responsible for any money over the deductible.

Q: Can I get my windshield fixed if my auto insurance does not have glass coverage?
Yes. If your auto insurance coverage does not include things like auto glass coverage, then you can just pay us directly for your auto glass repair or replacement. Our supports are competitively priced and we accept cash, checks and credit cards to make payment as simple and hassle-free as possible.

Q: What kind of parts do you use for your glass services?
We use the finest glass, moulding, urethanes and other installation materials to maintain and strengthen the safety features of your windshield.

Q: Does my windshield really protect me?
If your windshield is installed properly it sure does! Auto manufacturers say your windshield offers up to 50 percent of the roof crush protection in a roll-over collision. It also provides the backstop support for your passenger side air bag in a front end collision. Your windshield is also designed as one of the main safety restraint systems in your automobile. If your windshield were to pop out in an accident or rollover and you did not have your seat belt on or it were to fail you can be ejected from your vehicle.

Q: How quickly can I wash my motor vehicle after my windshield is replaced?
You can hand wash your automobile as long as you keep high pressure sprays of water well away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem in any way, actually the moisture actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a pressure type of car or truck wash. A high pressure automatic car wash can weaken the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a possibility to sufficiently cure. It's also vital to leave at least one of the windows open about 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or air conditioning is operated within the first 24 hours. Having a window a little open prevents the pressure build up from ambient heat on a hot day and the pressure the heater or ac system develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, leading to an air or water leak.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! Without removing the auto glass, it's impossible to tell if the windshield was prepared correctly, if critical primers and appropriate flash times were used, as well as if the proper quantity and type of urethane was applied. Once an auto glass is installed all the integral installation groundwork steps are hidden under the moldings and black ceramic band. If it looks like a clean windshield, back glass or another kind of auto glass installation and the moldings are lying properly you can only guess it was done right and in truth those things are only cosmetic, it's what is underneath and when and how it was done during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is correctly installed is to crash test it, but we sure don't advise it.

Q: What's the difference between glass in a windshield and other window glass?
Auto glass is designed and manufactured for optimum safety in the event of a collision. Your windshield is constructed from laminated safety glass. The side and rear windows are made of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched between, so it will stay in one piece in a crash. Tempered glass has been treated to make it much stronger than other glass of the same thickness. If it breaks, it is designed to shatter into small bits.

Helpful info about Allentown:

Allentown is the 3rd largest city in PA behind Philadelphia and Pittsburgh. It was founded 1762 by the former mayor, William Allen. Allentown was in inspiration city for the famous Billy Joel titled, Allentown which was a song about the steel factories in the region. It is also the home to the Liberty Bell Museum which brings in many tourists to Allentown each year.

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