Frequently Asked Questions
Q: How do I figure out if auto glass damage may possibly be restored?
This hinges on the type of crack or chip. The most reliable option is to call us and we will check the chip or crack in the glass. We'll let you know if it is a repair that can be made or if you are encountering a windshield replacement. In either event, we'll team up with you and your insurance company.
Q: Is there any significant difference between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) auto glass is produced by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) auto glass is manufactured to the same specifications but by a different manufacturer. Our customers can choose either.
Q: My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rearview mirror and attach it to your new windshield.
Q: How will the windshield look after repair?
Your rock chip should become noticeably clearer when serviced. That being said, clearness is dependent upon the size, age, the amount of glass missing from the center, and the quantity of fragmented glass inside of the break. Whenever looking through the glass, optics should not be impaired.
Q: Are there any out of pocket expenditures to have my windshield restored?
The answer depends upon your insurance coverage. For glass repair services, most auto insurance companies waive the insurance deductible so you will not need to pay any out of pocket. In truth, many insurance companies do not even count glass repairs as a claim. For glass installation, you may not have to pay anything if your auto insurance coverage includes full glass coverage. But, if your policy includes a deductible for glass replacement, then you will be accountable for the deductible amount and your auto insurance provider will be responsible for any money over the deductible amount.
Q: Can I get my windshield taken care of if my auto insurance policy does not have glass coverage?
Yes. If your auto insurance policy does not include auto glass coverage, then you can simply pay us directly for your glass repair service or replacement. Our supports are competitively priced and we accept cash, checks, and credit cards making payment as easy and hassle-free as possible.
Q: What kind of parts do you use for your glass services?
We use the finest quality glass, moulding, urethanes, and other replacement materials to maintain and reinforce the safety elements of your windshield.
Q: Are your technicians certified?
All our repair professionals are factory educated by SIKA Corporation. SIKA is a thought leader with regards to the Auto Glass Replacement (AGR) direct glazing industry. All SIKA Auto Glass adhesive systems have been crash tested and rise above rigorous Federal safety standards (FMVSS 212/208). SIKA Training makes sure that the proper application of the entire SIKA Adhesive System, which is critical to the safe installment of the new glass in your motor vehicle.
Q: How quickly can I wash my vehicle after my windshield is replaced?
You can hand wash your vehicle provided you keep high-pressure sprays of water away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem in any way, in truth the dampness actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a pressure type of car or truck wash. A high-pressure automated car wash can harm the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a chance to adequately cure. It's also necessary to leave at least one of the windows open about 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or air conditioning is operated within the first 24 hours. Having a window a little bit open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or air conditioner develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, causing an air or water leak.
Q: Can you replace the other auto glass on my vehicle?
Yes, we can replace the door glass, vents, back glass, quarter glass.
Q: It's only a small crack. Can I wait to have it repaired?
No. You definitely should never delay. The windshield is an important skeletal element of your car. If weakened caused by untended damage, it will not provide optimal protection in a crash. Many small chips or surface cracks only affect the outer layer of the windshield, so it may be fixed before it gets any worse and calls for more money and time to repair.
Helpful info about Blakeslee:
Blakeslee is a community in the Tobyhanna Township. It s located in Monroe County. In 1884, a post office was established by Jacob Blakeslee who was the first postmaster. The community is named after him. You can find Blakeslee at the crossroads of Route 115 and Pennsylvania Route 940. This area is a ski and snowboarding haven for those who enjoy these types of activities. Also, there are a few restaurants. One that really stands out is called Da's Pub. It not only has a great beer selection but it also has a great menu to accompany. Many who go snowboarding or skiing in the area, end up coming here to warm up while enjoying a burger and a beer. This pub was originally the Two Sisters Inn which was established in 1925. In 2006, the O'Leary family purchased the building and set up Da's Pub there. They always have 8 beers on tap to guarantee a smooth pour and then every two weeks they have 2 taps that are constantly changing. The food menu is to die for. They serve traditional Irish cuisines, like corned beef, with a mixture of American food like burgers and fries. If you enjoy doing some tricks, then be sure to go to ONE Park. It is located at ONE Park at 1 Jack Frost Mountain Rd in Blakeslee, PA. Get some good air time in. You can also perfect your jibbing and bonking. The park is set up and ready for all those tricksters to come and enjoy.
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