Frequently Asked Questions
Q: By what means do I recognize if auto glass damage might be corrected?
This is dependent on the type of crack or chip. The absolute best alternative is to contact us and we will check the chip or crack. We'll let you know if it is a repair that could be made or if you are facing a windshield replacement. In either occasion, we'll team up with you and your insurance provider.
Q: Exactly what is the difference between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) auto glass is built by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) automobile glass is made to the same specifications, but by a different manufacturer. Our customers can choose either option.
Q: How long will my auto glass repair or replacement take?
In many cases, windshield repairs can be done in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we strongly recommend that you do not operate the automobile for at least one hour after the service is done.
Q: Will you vacuum my vehicle after service?
Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.
Q: How soon can you get started on repairing my vehicle?
In many cases, we can get you scheduled for the same or next day servicing. Simply request an appointment or contact us. We'll get you serviced as quickly as possible.
Q: Will you replace the tags that are currently on my windshield?
Whenever possible, our trained repair professionals will take excellent care to remove any stickers or items that are affixed to your old auto glass and will switch them over to your new windshield in order that you will not lose the info.
Q: Can I get my windshield taken care of if my auto insurance coverage does not have glass coverage?
Yes. If your auto insurance coverage does not include auto glass coverage, then you can just pay us directly for your glass repair or replacement. Our services are competitively priced and we accept cash, checks, and credit cards making payment as easy and hassle-free as possible.
Q: What kind of parts do you use for your glass services?
We use the finest quality glass, moulding, urethanes, and other replacement materials to conserve and enhance the safety qualities of your windshield.
Q: Does my windshield protect me?
If your windshield is installed correctly it sure does! Auto manufacturers say your windshield supplies up to 50 percent of the roof crush protection in a rollover collision. It also provides the backstop support for your passenger-side airbag in a front end collision. Your windshield is also designed as one of the main safety restraint systems in your vehicle. If your windshield were to pop out in a collision or rollover and you did not have your safety belt on or it were to fail you could be ejected from your car.
Q: How soon can I wash my car after my windshield is switched out?
You can hand wash your automobile provided you keep high-pressure sprays of water away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem whatsoever, in truth, the wetness actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a pressure type of car or truck wash. A high-pressure automated car wash can harm the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has an opportunity to adequately cure. It's also crucial to leave at least one of the windows open at the very least 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or air conditioning is operated within the first day. Having a window a little open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or air conditioning unit develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, creating an air or water leak.
Q: It's only a small crack. Can I wait to have it repaired?
No. You absolutely should never prolong. The windshield is a very important structural element of your car. If diminished as a result of untended damage, it will not offer optimal protection in a crash. Many small chips or surface cracks only affect the outer layer of the windshield, so it may possibly be fixed before it gets any more serious and requires more money and time to correct.
Helpful info about Swiftwater:
Swiftwater is a community in Monroe County. It is home to the Pocono Biological Lab. which has called Swiftwater home since 1897. It is also one of the central locations of the PA State Police which is located on PA SR 611. It is also one of the major locations of the manufacturers for flu vaccines. Swiftwater has some impressive places when it comes to the enjoyment of food. One notable place that all of the locals boast about is the Pocono Cheesecake Factory. It has become one of the 'must-try' attractions since it has a long tradition of serving some of the best cheesecake that you can get your hands on. These recipes have been handed down and perfected from generation to another. The ingredients are nothing but the best and you can certainly taste that in every bite that you take. Everything is baked every day so you can bet that your cheesecake is as fresh as can be. They also offer specialty cakes such as tiramisu as well. Check them out at 2146 Route 611 Swiftwater, PA 18370. When you are in the area and want a great breakfast or lunch, be sure to go to the Hickory Valley Farm Restaurant. Its traditions began in 1949 and it has been serving the people of this area since then. They began as a place of business that offered Dutch-style meats. Now, you can get an amazing breakfast with options such as omelets, country breakfast, pancakes, and more. For lunch, you can order sandwiches, wraps, burgers, and more. You can also take some of their exquisite meats to go. Grab some bacon, ham, and even some pulled pork and enjoy it at home later. You can pay the Hickory Valley Farm Restaurant a visit at 2185 Route 611 Swiftwater, Pa. 18370.
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