Mobile Glass Repair Service in Kutztown Pennsylvania

Frequently Asked Questions

Q: Exactly how do I learn if auto glass damage can be fixed?
This is dependent on the variety of crack or chip. The absolute best alternative is to get in touch with us and we will check out the chip or crack. We'll let you know if it is a fix that could be made or if you are being confronted by a windshield replacement. In either occasion, we'll partner with you and your insurance agency.

Q: Is there any major difference between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) glass is built by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) glass is made to the same specifications but by a different corporation. Our customers can choose either.

Q: How long will my auto glass repair work or replacement take?
In many cases, windshield repairs can be handled in a half an hour or less. Windshield replacements will often take 1 hour or less; however, we recommend that you do not operate the motor vehicle for at least one hour after the replacement service is completed.

Q: How long before I can confidently operate my vehicle?
You can usually drive away one hour after a windshield replacement, or straight away after a fix or side window replacement. Our professionals use the very best materials, including the marketplace's first adhesive with a one-hour drive-away time for windshield installations. The service technician will instruct you if any more time is needed.

Q: My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rearview mirror and attach it to your new windshield.

Q: Can you confirm that the chip or crack will be invisible after the repair has been done?
No. A windshield chip or crack repair is used to reduce further damage to your glass and to restore the structural stability of the vehicle. While each occurrence of damage is one-of-a-kind, with most successful repairs, a slight mark or imperfection where the impact took place is common. Most of the time, you should expect the cosmetic appearance of the patch to show some improvement as compared with the damage before the fix.

Q: Will you vacuum my vehicle after service?
Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.

Q: Will you be able to replace the tags that are currently on my windshield?
Whenever possible, our trained mechanics will take exceptional care to remove any tags or items that are fastened to your old windshield and will switch them over to your new windshield to ensure you will not lose the information.

Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement hinges on the size, location, and degree of the damages. In many cases, damage may be repaired if the chip is a quarter-size or less, affects only the outer layer of glass, and does not show up directly in the driver's line of sight. Nevertheless, every case is one-of-a-kind. Regardless, a damaged windshield should be evaluated without delay.

Q: Are your technicians certified?
Each one of our specialists is factory trained by SIKA Corporation. SIKA is a leader with regards to the Auto Glass Replacement (AGR) direct glazing niche. All SIKA Auto Glass adhesive systems have been crash tested and rise above rigorous Federal safety standards (FMVSS 212/208). SIKA Training guarantees the proper application of the entire SIKA Adhesive System, which is critical to the safe installment of the new glass in your motor vehicle.

Q: Does my windshield protect me?
If your windshield is installed properly it sure does! Auto manufacturers say your windshield offers up to 50 percent of the roof crush protection in a rollover car accident. It also provides the backstop support for your passenger-side airbag in a front end crash. Your windshield is also designed as being one of the main safety restraint systems in your automobile. If your windshield were to pop out in a collision or rollover and you did not have your seat belt on or it were to fail you might be ejected from your vehicle.

Q: How quickly can I wash my vehicle after my windshield is changed?
You can hand wash your automobile provided that you keep high-pressure sprays of water away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem whatsoever, in reality the dampness actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a high-pressure type of car or truck wash. A high-pressure automatic car wash can ruin the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a chance to completely cure. It's also essential to leave at least one of the windows open about 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or a/c is operated within the first 24 hours. Having a window slightly open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or a/c unit develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, leading to an air or water leak.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! Without removing the auto glass, it's unfeasible to tell if the windshield was prepared the right way, if critical primers and right flash times were used, or even if the proper portion and type of urethane was used. Once a windshield is installed all the crucial installation preparation steps are hidden under the moldings and black ceramic band. If it appears like a clean windshield, back glass or other variety of auto glass installation and the moldings are lying properly you can only presume it was done right and in truth those things are only cosmetic, it's what is underneath and when and how it was done during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is correctly installed is to crash test it, but we sure don't encourage it.

Fun Kutztown facts:

Kutztown, PA was purchased by George (Coots) Kutz in 1755. Mr. Kutz bought the 130 acres from Peter Wentz. It is located between Allentown and Reading. There are several famous people from Kutztown. Bruce Harper played NFL football for the New York Jets but before making the NFL, he played at Kutztown University. Other notable NFL football players from Kutztown University include Andre Reed (Buffalo Bills) and John Mobley (Denver Broncos).

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