Mobile Glass Repair Service in Hellertown Pennsylvania

Frequently Asked Questions

Q: By what means do I find out if auto glass damage can be repaired?
This is dependent on the kind of crack or chip. The absolute best option is to get in touch with us and we will assess the chip or crack. We'll let you know if it is a fix that could be made or if you are being confronted by a windshield replacement. On either occasion, we'll coordinate with you and your insurance company.

Q: Does my vehicle need to be indoors?
Stormy weather makes auto glass installs difficult without cover. If a protected area is not available, we may need to schedule a different time to repair your vehicle.

Q: My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rearview mirror and attach it to your new windshield.

Q: Can you guarantee that the chip or crack will be unnoticeable after the repair has been performed?
No. A windshield chip or crack fix is used to reduce further damage to your windshield and to restore the structural soundness of the vehicle. While each occurrence of damage is unique, with most successful repairs, a slight spot or imperfection where the impact happened is normal. In most cases, you should expect the cosmetic appearance of the repair to show some improvement as compared with the damage prior to the repair.

Q: Can you ensure that a chip or crack that can be mended will not end up being bigger during the repair process?
No. In some cases, through no fault of the repair specialist, the attempt to mend a windshield can result in the chip or crack becoming larger. Having said that, we can ensure that upon completion of a successful repair, the chip or crack will not crack more and the repair will successfully pass any state vehicle inspection, or we will credit the cost of the repair toward a replacement windshield. On the very rare occasion that this occurs, we will credit the cost of the repair work either toward a new windshield or, in case of insurance work, back to the insurance company. Read our auto glass repair limited warranty for more detailed information.

Q: Will you vacuum my vehicle after service?
Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.

Q: How will the windshield look after repair?
Your rock chip should become substantially clearer when fixed. That being said, clearness is dependent upon the size, age, the amount of glass missing from the center, and the quantity of fragmented glass within the break. Whenever looking through the windshield, optics will not suffer.

Q: Will you replace the labels that are currently on my windshield?
When possible, our trained mechanics will take excellent care to remove any stickers or items that are affixed to your old auto glass and will switch them over to your new windshield in order that you will not lose the info.

Q: Are there any out of pocket costs to get my windshield corrected?
The answer is dependent on your insurance plan coverage. For glass repairs, most auto insurance companies waive the deductible so you will not have to pay any out of pocket. As a matter of fact, many insurance companies do not even count glass repairs as a claim. For glass replacement, you may not need to pay anything out of pocket if your auto insurance plan includes full glass coverage. But, if your policy includes a deductible for glass replacement, then you will be responsible for the deductible amount and your insurance provider will pay any money over the deductible amount.

Q: What kind of parts do you use for your glass services?
We use the finest glass, moulding, urethanes, and other installment materials to conserve and improve the safety characteristics of your windshield.

Q: Are your technicians certified?
Each of our service technicians is factory instructed by SIKA Corporation. SIKA is a thought leader with regards to the Auto Glass Replacement (AGR) direct glazing industry. All SIKA Auto Glass adhesive systems have been crash-tested and extend past rigorous Federal safety standards (FMVSS 212/208). SIKA Training guarantees the proper application of the entire SIKA Adhesive System, which is essential to the safe installation of the new glass in your vehicle.

Q: Does my windshield act as a safeguard?
If your windshield is installed correctly it sure does! Auto manufacturers say your windshield gives up to 50% of the roof crush protection in a rollover crash. It also provides the backstop support for your passenger-side airbag in a front end impact. Your windshield is also designed as one of the main safety restraint systems in your automobile. If your windshield were to pop out in an accident or rollover and you did not have your safety belt on or it were to fail you can be ejected from your motor vehicle.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! Without removing the auto glass, it's unfeasible to tell if the windshield was prepared in the correct manner, if critical primers and proper flash times were used, as well as if the proper portion and type of urethane were utilized. Once a windshield is installed all the critical installation preparation steps are hidden under the moldings and black ceramic band. If it seems like a clean windshield, back glass or other variety of auto glass installation and the moldings are lying correctly you can only guess it was done right and in truth, those things are only cosmetic, it's what is underneath and when and how it was done during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is properly installed is to crash test it, but we sure don't recommend it.

Q: What's the difference between glass in a windshield and other window glass?
Auto glass is developed and manufactured for optimum protection in case of an accident. Your windshield is composed of laminated safety glass. The side and rear windows are comprised of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched between, so it will stay in one piece in an accident. Tempered glass has been treated to make it much stronger than other glass of the same thickness. If it breaks, it is designed to shatter into tiny pieces.

Fun Information about Hellertown:

Hellertown is a borough in the Lehigh Valley, located in Northampton County. It is 20 miles west of the New Jersey border. It is relatively small with a population reported of 5,606 in the 2000 census. When you visit Hellertown, you need to stop into the Braveheart Island Pub. Anyone who has Scottish roots will feel comfortable here because this is an authentic Scottish pub. If you don't have Scottish roots, you'll wish you did. It is not uncommon to see patrons wearing kilts while drinking huge glasses of beer. The furniture, the lighting, everything is from Scotland. Unlike most American restaurants where they try to turn tables over quickly so that they can serve as many patrons as possible, this pub actually would prefer that you take a more leisurely approach. They want you to spend hours here if you want to! Just like in Scotland, this pub wants to be considered a gathering place and a place to enjoy your time. Here you can find a menu that serves authentic Scottish food such as meat & tatties, Shepard's pie, braised lamb shank, bangers and mash, and much more. You can drink a range of beverages. They have Belhaven beer, Boddingtons, Harp, on tap along with Guinness, and more. They also serve a variety of scotch and other hard liquors. Braveheart is located at 430 Main St. Hellertown, P.A. 18055.

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