Mobile Glass Repair Service in Emmaus Pennsylvania

Frequently Asked Questions

Q: Exactly how do I find out if auto glass damage may possibly be corrected?
This depends upon the kind of crack or chip. The absolute best choice is to phone us and we will assess the damage. We'll let you know if it is a repair that can be made or if you are encountering a windshield replacement. In either event, we'll team up with you and your insurance provider.

Q: How long will my vehicle glass repair work or replacement take?
In many cases, windshield repairs are performed in 30 minutes or less. Windshield installations will often take 1 hour or less; however, we strongly recommend that you do not operate the automobile for at least one hour after the service is done.

Q: Does my vehicle have to be in an enclosed or heated area?
Harsh weather makes auto glass installations challenging without cover. In these conditions, please have your vehicle in a protected area.

Q: My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rearview mirror and attach it to your new windshield.

Q: Can you warrant that a chip or crack that may be mended will not become bigger during the repair process?
No. Sometimes, through no error of the repair mechanic, the attempt to repair an auto glass can lead to the chip or crack getting larger. However, we can ensure that upon completion of a successful repair, the chip or crack will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of the repair toward a replacement. On the very rare occasion that this takes place, we will credit the cost of the repair service either toward a new windshield or, in case of insurance work, back to the insurance company. Read our windshield repair limited warranty for more information.

Q: How will the windshield look after repair?
Your rock chip should become noticeably clearer when fixed. That being said, clarity depends on the size, age, the amount of glass missing from the center, and the amount of fragmented glass inside the break. Whenever looking through the glass, optics should not suffer.

Q: Will you be able to replace the sticker labels that are already on my windshield?
When possible, our trained mechanics will take exceptional care to remove any tags or items that are attached to your old windshield and will switch them over to your new windshield to ensure you will not lose the info.

Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement is dependent on the size, location, and degree of the damage. In many cases, damage may be repaired if the chip is a quarter-size or less, impacts only the outer layer of glass, and does not appear directly in the driver's view. Nevertheless, every case is one-of-a-kind. Regardless, a damaged windshield should be examined immediately.

Q: Are there any out of pocket expenditures to get my windshield corrected?
The answer is dependent on your insurance plan coverage. For glass repair services, most auto insurance companies waive the insurance deductible so you will not need to pay any out of pocket. In reality, many insurance providers do not even count glass repairs as a claim. For glass replacement, you may not need to pay anything out of pocket if your auto insurance plan includes full glass coverage. That being said, if your policy includes a deductible for glass replacement, then you will be accountable for the deductible amount and your auto insurance provider will pay any money over the deductible.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! In the absence of removing the auto glass, it's impossible to tell if the windshield was prepared the right way if critical primers and correct flash times were used, as well as if the proper portion and type of urethane was utilized. Once a windshield is installed all the vital installation preparation steps are hidden under the moldings and black ceramic band. If it seems like a clean windshield, back glass, or another kind of auto glass installation and the moldings are lying correctly you can only guess it was done right and in truth, those things are only cosmetic, it's what is underneath and when and how it was performed during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is correctly installed is to crash test it, but we sure don't recommend it.

Q: What will the auto glass shop most likely ask me when I call?
We need to know who your insurance company is and the year, make, and model of your vehicle, the type of damage you have, and when and where you need the work performed.

Q: What's the difference between glass in a windshield and other window glass?
Auto glass is made and produced for optimum safety in the event of a collision. Your windshield is composed of laminated safety glass. The side and rear windows are comprised of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched in between, so it will stay in one piece in a crash. Tempered glass has been treated to make it much stronger than other glass of the same thickness. If it breaks, it is designed to shatter into small pieces.

Helpful info about Emmaus:

The borough of Emmaus is located in Lehigh County, a few miles southwest of Allentown, and is considered a suburb of Allentown. Money magazine has dubbed it as one of the best 100 places to live. It is known for being in a strategic location because it is close to many conveniences although Emmaus itself is a quaint quiet town. The unemployment rate is below the national average. As of 2014, Emmaus has a population of 11,268 people.

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