Frequently Asked Questions
Q: Exactly how do I find out if auto glass damage may be corrected?
This depends upon the type of crack or chip. The absolute best solution is to contact us and we will look at the damage. We'll let you know if it is a fix that could be made or if you are encountering a windshield replacement. In either event, we'll collaborate with you and your insurance provider.
Q: Is there any major difference between OEM and OEE auto glass? Original Equipment Manufacturer (OEM) glass is produced by the same manufacturer as your original glass. Original Equipment Equivalent (OEE) auto glass is made to the same benchmarks but by a different corporation. Our customers can choose either.
Q: How much time will my vehicle glass repair or replacement take?
Oftentimes, windshield repairs are achieved in 30 minutes or less. Windshield replacements will often take 1 hour or less; however, we recommend that you do not drive the vehicle for about one hour after service is completed.
Q: How long will it be before I can safely drive my car or truck?
You can usually drive one hour after a windshield auto glass replacement, or right away after a fix or side window replacement. Our specialists use the most reliable materials, including the industry's first adhesive with a one-hour drive-away time for windshield installations. The repair professional will instruct you if any extra time is required.
Q: Does my vehicle need to be in a protected or heated location?
Severe weather makes auto glass installs challenging without cover. In these conditions, please have your vehicle in a protected area.
Q: My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rearview mirror and attach it to your new windshield.
Q: Can you make certain that the chip or crack will be indiscernible after the repair has been done?
No. A windshield chip or crack patch is used to avoid further damage to your glass and to reestablish the structural soundness of the vehicle. While each occurrence of damage is one-of-a-kind, with most successful repairs, a slight mark or imperfection where the impact took place is normal. Most of the time, you should expect the cosmetic appearance of the patch to show some improvement as compared to the damage before the mend.
Q: Will any part of my vehicle be harmed during the repair or replacement process?
No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure that no damage occurs during your auto glass service.
Q: Will you be able to replace the stickers that are already on my windshield?
When possible, our trained mechanics will take excellent care to remove any stickers or items that are fastened to your old auto glass and will switch them over to your new windshield to ensure that you will not lose the info.
Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement depends upon the size, location, and degree of the damage. Most of the time, damage may be repaired if the chip is a quarter-size or less, affects only the outer layer of the windshield, and does not show up directly in the driver's view. But, every case is unique. Regardless, a damaged windshield should be checked out as soon as possible.
Q: Can I get my windshield fixed if my auto insurance does not have glass coverage?
Yes. If your auto insurance coverage does not include auto glass coverage, then you can simply pay us directly for your glass repair service or replacement. Our supports are extremely competitively priced and we accept cash, checks, and credit cards making payment as easy and hassle-free as possible.
Q: What kind of parts do you use for your glass services?
We use the best quality glass, moulding, urethanes, and other installation materials to conserve and enhance the safety characteristics of your windshield.
Q: Are your technicians certified?
All our repair professionals are factory educated by SIKA Corporation. SIKA is a leader with regards to the Auto Glass Replacement (AGR) direct glazing marketplace. All SIKA Auto Glass adhesive systems have been crash-tested and rise above rigorous Federal safety standards (FMVSS 212/208). SIKA Training makes certain the proper application of the entire SIKA Adhesive System, which is crucial to the safe installation of the new glass in your motor vehicle.
Q: How quickly can I wash my vehicle after my windshield is changed?
You can hand wash your automobile as long as you keep high-pressure sprays of water well away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem whatsoever, actually, the dampness actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a high-pressure type of car or truck wash. A high-pressure automatic car wash can weaken the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has an opportunity to completely cure. It's also essential to leave at least one of the windows open about 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or cooling is operated within the first day. Having a window slightly open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or air conditioner develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, leading to an air or water leak.
Q: It's only a small crack. Can I wait to have it repaired?
No. You truly shouldn't prolong. The windshield is a very important skeletal element of your motor vehicle. If weakened caused by untended damage, it will not supply optimal protection in an accident. Many small chips or surface cracks only affect the outer layer of the windshield, so it can be repaired before it gets any more serious and necessitates more money and time to repair.
Q: What will the auto glass shop most likely ask me when I call?
We need to know who your insurance company is and the year, make, and model of your vehicle, the type of damage you have, and when and where you need the work performed.
Fun Information about Treichlers:
Treichlers is located in Northampton County and you can find this community along the Lehigh River in Lehigh Township. It is located on Route 145. Locals tend to find entertainment and frequent places such as Fire Stone Pizza & Grill, My Place Pizza Restaurant, Joe's Place, George Taylor House, Mama's Italian Grill, and Great Wall Chinese Restaurant. Being close to Walnutport allows locals to enjoy the benefits of living in a small community while living close to the conveniences that Walnutport has to offer. Treichlers have affordable houses and many residents claim to be happy that they live there.
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