Mobile Glass Repair Service in Pocono Pines Pennsylvania

Frequently Asked Questions

Q: How do I find out if auto glass damage may be corrected?
This depends upon the type of crack or chip. The absolute best option is to call us and we will check out the chip. We'll let you know if it is a repair that can be made or if you are being confronted by a windshield replacement. On either occasion, we'll work with you and your insurance provider.

Q: How long will my auto glass repair work or replacement take?
Oftentimes, windshield repairs may be performed in 30 minutes or less. Windshield installations will often take 60 minutes or less; however, we strongly recommend that you do not operate the motor vehicle for at least one hour after the service is finished.

Q: How long before I can confidently operate my car?
You can usually drive away one hour after a windshield installation, or immediately after a repair or side window installation. Our specialists use the best materials, including the marketplace's first adhesive with a one-hour drive-away time for windshield installations. The specialist will advise you if any extra time is required.

Q: Does my vehicle have to be in a covered or heated area?
Adverse weather makes auto glass installs problematic without cover. When possible, please have shelter available.

Q: Can you make certain that the chip or crack will be invisible after the repair has been done?
No. A windshield chip or crack patch is used to reduce further damage to your glass and to reestablish the structural soundness of the vehicle. While each incident of damage is unique, with most successful repairs, a slight spot or imperfection where the impact occurred is common. In many cases, you should expect the cosmetic appearance of the patch to be an improvement as compared to the damage prior to the service.

Q: Will any part of my vehicle be harmed during the repair or replacement process?
No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure that no damage occurs during your auto glass service.

Q: How soon can you see me?
In many cases, we can get you set up for the same or next day servicing. Simply request an appointment or call us. We'll get you repaired promptly as we can.

Q: Will you replace the sticker labels that are already on my windshield?
When possible, our trained service technicians will take excellent care to remove any stickers or items that are attached to your old windshield and will switch them over to your new windshield to ensure that you will not lose the info.

Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement depends upon the size, location, and degree of the damage. In most cases, damage can be repaired if the chip is a quarter-size or less, affects only the outer layer of glass, and does not appear directly in the driver's line of vision. But, every case is one-of-a-kind. Regardless, a damaged windshield should be checked out promptly.

Q: Are there any out of pocket expenses to have my auto glass restored?
The answer depends upon your insurance policy coverage. For glass repair services, most auto insurance companies waive the insurance deductible so you will not have to pay anything out of pocket. As a matter of fact, many insurance providers do not even count glass repairs as a claim. For glass replacement, you may not need to pay anything if your auto insurance policy includes full glass coverage. Having said that, if your policy includes a deductible for glass replacement, then you will be responsible for the deductible amount and your insurance provider will be responsible for any money over the deductible amount.

Q: What kind of parts do you use for your glass services?
We use the finest quality glass, moulding, urethanes, and other installment materials to conserve and reinforce the safety features of your windshield.

Q: Are your technicians certified?
All of our repair professionals are factory instructed by SIKA Corporation. SIKA is a thought leader with regards to the Auto Glass Replacement (AGR) direct glazing marketplace. All SIKA Auto Glass adhesive systems have been crash tested and surpass rigorous Federal safety standards (FMVSS 212/208). SIKA Training makes certain the proper application of the entire SIKA Adhesive System, which is crucial to the safe installment of the new glass in your vehicle.

Q: Does my windshield protect me?
If your windshield is installed properly it sure does! Auto manufacturers say your windshield supplies up to 50% of the roof crush protection in a rollover car accident. It also provides the backstop support for your passenger-side airbag in a front end accident. Your windshield is also designed being one of the main safety restraint systems in your vehicle. If your windshield were to pop out in an accident or rollover and you did not have your seat belt on or it were to fail you can be ejected from your motor vehicle.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! Without removing the auto glass, it's impossible to tell if the windshield was prepared the right way, if critical primers and proper flash times were used, or even if the proper amount and type of urethane was used. Once a windshield is installed all the integral installation preparation steps are hidden under the moldings and black ceramic band. If it appears to be a clean windshield, back glass, or another sort of auto glass installation and the moldings are lying the right way you can only presume it was done right, and actually, those things are only cosmetic, it's what is underneath and when and how it was done during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is properly installed is to crash test it, but we sure don't recommend it.

Q: It's only a small crack. Can I wait to have it repaired?
No. You truly should never postpone. The windshield is an important skeletal element of your automobile. If weakened as a result of untended damage, it will not supply optimal protection in a collision. Many small chips or surface cracks only have an effect on the outer layer of the windshield, so it may be mended before it gets any more severe and requires more money and time to correct.

Q: What will the auto glass shop most likely ask me when I call?
We need to know who your insurance company is and the year, make, and model of your vehicle, the type of damage you have, and when and where you need the work performed.

Q: What's the difference between glass in a windshield and other window glass?
Auto glass is developed and produced for optimum protection in the event of a crash. Your windshield is constructed from laminated safety glass. The side and rear windows are comprised of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched between, so it will stay in one piece in a collision. Tempered glass has been treated to make it much stronger than other glass of a similar thickness. If it breaks, it is designed to shatter into little pieces.

Fun Pocono Pines facts:

Pocono Pines is a residential, rural community that is located in the Pocono Mountains. Two lake communities are located in Pocono Pines, Lake Naomi, and Pinecrest Lake. Like many of the other Pocono resort areas, Pocono Pines was a favorite destination to city dwellers in New York and Philadelphia. The wilderness, water, and peace made Pocono Pines an attractive destination.

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