Mobile Glass Repair Service in Jim Thorpe Pennsylvania

Frequently Asked Questions

Q: Exactly how do I recognize if auto glass damage may possibly be fixed?
This is dependent on the variety of crack or chip. The most effective option is to call us and we will check the chip or crack. We'll let you know if it is a repair that could be made or if you are encountering a windshield replacement. In either case, we'll work with you and your insurance provider.

Q: How long will my auto glass repair or replacement take?
In many cases, windshield repairs are performed in 30 minutes or less. Windshield installations will often take 1 hour or less; however, we advise that you do not drive the motor vehicle for at least one hour after the service is completed. Our shop is close by in Lehighton or we can come to you!

Q: How long before I can confidently drive my car?
You can usually drive one hour after a windshield auto glass replacement, or immediately after a fix or side window replacement. Our repair professionals use the best materials, including the industry's first adhesive with a one-hour drive-away time for windshield installations. The service technician will forewarn you if any extra time is required.

Q: Does my vehicle need to be in an enclosed or heated area?
Severe weather makes auto glass installs hard without cover. In these conditions, please have your vehicle in a protected area.

Q: Can you guarantee that the chip or crack will be unnoticeable after the repair has been carried out?
No. A windshield chip or crack patch is used to reduce further damage to your windshield auto glass and to bring back the structural soundness of the vehicle. While each occurrence of damage is unique, with most successful repairs, a slight spot or imperfection where the impact took place is normal. In most cases, you should expect the cosmetic appearance of the repair to show some improvement as compared with the damage before the fix.

Q: Will any part of my vehicle be harmed during the repair or replacement process?
No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure that no damage occurs during your auto glass service.

Q: How soon can you get me in?
In many cases, we can get you booked for same or next day servicing. Simply request an appointment or contact us. We'll get you going as promptly as possible.

Q: How will the windshield look after repair?
Your rock chip should become noticeably clearer when serviced. That being said, clarity depends on the size, age, the amount of glass missing from the center, and the quantity of fragmented glass inside the break. When looking through the windshield, optics will not be impaired.

Q: Will you be able to replace the labels that are currently on my windshield?
When possible, our trained service technicians will take great care to remove any tags or items that are attached to your old windshield and will switch them over to your new windshield to ensure you will not lose the info.

Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement is dependent on the size, location and degree of the problem. In most cases, damage can possibly be repaired if the chip is a quarter-size or less, impacts only the outer layer of glass, and does not show up directly in the driver's line of vision. Having said that, every case is one-of-a-kind. Regardless, a damaged windshield should be examined without delay.

Q: Are there any out of pocket costs to have my auto glass repaired?
The answer depends upon your insurance plan coverage. For glass repairs, most auto insurance companies waive the deductible so you will not have to pay anything out of pocket. In reality, many insurance companies do not even count glass repairs as a claim. For glass installation, you may not need to pay anything out of pocket if your auto insurance policy includes full glass coverage. Having said that, if your policy includes a deductible for glass replacement, then you will be responsible for the deductible amount and your auto insurance provider will pay any money over the deductible amount.

Q: Can I get my windshield fixed if my auto insurance coverage does not have glass coverage?
Yes. If your auto insurance coverage does not contain auto glass coverage, then you can simply pay us directly for your glass repair work or installation. Our supports are extremely competitively priced and we accept cash, checks, and credit cards making payment as easy and hassle-free as possible.

Q: What kind of parts do you use for your glass services?
We use the best glass, moulding, urethanes, and other installment materials to preserve and reinforce the safety features of your windshield.

Q: Are your technicians certified?
Each of our technicians is factory instructed by SIKA Corporation. SIKA is a thought leader with regards to the Auto Glass Replacement (AGR) direct glazing business sector. All SIKA Auto Glass adhesive systems have been crash tested and extend past rigorous Federal safety standards (FMVSS 212/208). SIKA Training makes sure that the proper application of the entire SIKA Adhesive System, which is vital to the safe installation of the new glass in your motor vehicle.

Q: Does my windshield act as a safeguard?
If your windshield is installed correctly it sure does! Auto manufacturers say your windshield provides up to 50 percent of the roof crush protection in a roll-over accident. It also provides the backstop support for your passenger-side airbag in a front end accident. Your windshield is also designed to be one of the main safety restraint systems in your vehicle. If your windshield were to pop out in an accident or rollover and you did not have your seat belt on or it were to fail you might be ejected from your motor vehicle.

Q: How soon can I wash my automobile after my windshield is switched out?
You can hand wash your car as long as you keep high-pressure sprays of water away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem at all, in reality, the dampness actually helps the curing process of the urethane adhesive sealant. You should wait a minimum of 24 hours before washing your vehicle in a high-pressure type of car or truck wash. A high-pressure automatic car wash can harm the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a chance to sufficiently cure. It's also crucial to leave at least one of the windows open at the very least 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or a/c is operated within the first day. Having a window somewhat open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or ac system develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, resulting in an air or water leak.

Q: After I have my windshield replaced, how do I know if it was done right?
You don't! Without removing the auto glass, it's impossible to tell if the windshield was prepared the right way, if critical primers and correct flash times were used, as well as if the proper portion and type of urethane was applied. Once a windshield is installed all the crucial installation preparation steps are hidden under the moldings and black ceramic band. If it seems like a clean windshield, back glass or another type of auto glass installation and the moldings are lying the right way you can only guess it was done right and actually those things are only cosmetic, it's what is underneath and when and how it was done during the replacement installation process that counts. The only sure way to tell if a windshield or other type of auto glass is properly installed is to crash test it, but we sure don't recommend it.

Q: What will the auto glass shop most likely ask me when I call?
We need to know who your insurance company is and the year, make, and model of your vehicle, the type of damage you have and when and where you need the work performed.

Q: What's the difference between glass in a windshield and other window glass?
Auto glass is made and produced for optimum protection in the event of a collision. Your windshield is composed of laminated safety glass. The side and rear windows are comprised of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched in between, so it will stay in one piece in a crash. Tempered glass has been treated to make it much stronger than other glass of a similar thickness. If it breaks, it is designed to shatter into little pieces.

Fun Jim Thorpe facts:

Known as the Switzerland of America, Jim Thorpe town has attracted may tourists from around the globe. It is noted for its Victorian architecture, its excellent shopping, the Old Mauch Chunk Historic District, and outdoor recreation. There is also an impressive cultural scene and restaurants that will please anyone's palette.

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