Frequently Asked Questions
Q: Exactly how do I figure out if auto glass damage can possibly be repaired?
This hinges on the type of crack or chip. The absolute best option is to phone us and we will inspect the chip. We'll let you know if it is a repair that could be made or if you are facing a windshield replacement. In either event, we'll partner with you and your insurance provider.
Q: How long will it be before I can confidently drive my car?
You can usually drive away one hour after a windshield auto glass installation, or right away after a fix or side window replacement. Our service technicians use the absolute best materials, including the industry's first adhesive with a one-hour drive-away time for windshield installations. The service tech will instruct you if any added time is needed.
Q: How soon can you get me in?
In many times, we can get you booked for the same or next day service. Simply request an appointment or phone us. We'll get you going as quickly as we can.
Q: Does a chipped windshield need to be repaired or replaced?
Repair versus replacement depends upon the size, location, and degree of the damages. In many cases, damage may be repaired if the chip is a quarter-size or less, impacts only the outer layer of glass, and does not appear directly in the driver's view. Having said that, every case is one-of-a-kind. Regardless, a damaged windshield should be examined without delay.
Q: Can I get my windshield repaired if my auto insurance policy does not have glass coverage?
Yes. If your auto insurance policy does not include things like auto glass coverage, then you can simply pay us directly for your glass repair service or installation. Our supports are extremely competitively priced and we accept cash, checks, and credit cards to make payment as easy and hassle-free as possible.
Q: What kind of parts do you use for your glass services?
We use the finest quality glass, moulding, urethanes, and other replacement materials to conserve and strengthen the safety elements of your windshield.
Q: Are your technicians certified?
Each of our repair professionals is factory instructed by SIKA Corporation. SIKA is a leader with regards to the Auto Glass Replacement (AGR) direct glazing marketplace. All SIKA Auto Glass adhesive systems have been crash tested and meet or exceed rigorous Federal safety standards (FMVSS 212/208). SIKA Training assures the proper application of the entire SIKA Adhesive System, which is vital to the safe installation of the new glass in your vehicle.
Q: Does my windshield protect me?
If your windshield is installed properly it sure does! Auto manufacturers say your windshield supplies up to 50 percent of the roof crush protection in a roll-over collision. It also provides the backstop support for your passenger-side airbag in a front end impact. Your windshield is also designed as one of the main safety restraint systems in your vehicle. If your windshield were to pop out in a collision or rollover and you did not have your safety belt on or it were to fail you can be ejected from your motor vehicle.
Q: How quickly can I wash my vehicle after my windshield is changed out?
You can hand wash your motor vehicle provided that you keep high-pressure sprays of water well away from the windshield and moldings. Water or rain on the new windshield installation isn't a problem at all, in reality, the wetness actually helps the curing process of the urethane adhesive sealant. You should wait at least 24 hours before washing your vehicle in a pressure type of car or truck wash. A high-pressure automatic car wash can harm the new windshield seal and outer moldings before the urethane adhesive used in the new windshield installation has a possibility to adequately cure. It's also essential to leave at least one of the windows open a minimum of 2 inches to reduce the pressurization in the vehicle when the doors are shut and when the heat or a/c is operated within the first 24 hours. Having a window somewhat open prevents the pressure build-up from ambient heat on a hot day and the pressure the heater or a/c unit develops inside the vehicle's cabin from pushing a hole through the new uncured urethane seal, resulting in an air or water leak.
Q: It's only a small crack. Can I wait to have it repaired?
No. You certainly shouldn't prolong. The windshield is a relevant skeletal element of your vehicle. If diminished caused by untended damage, it will not offer optimal protection in a traffic collision. Many small chips or surface cracks only affect the outer layer of the windshield, so it can possibly be fixed before it gets any worse and calls for more money and time to repair.
Q: What will the auto glass shop most likely ask me when I call?
We need to know who your insurance company is and the year, make, and model of your vehicle, the type of damage you have and when and where you need the work performed.
Fun Information about Sybertsville:
Sybertsville is located in Luzerne County and is a community that is close to Conyngham and Hazleton. Here you can find the Nescopeck Creek. This community is right off of the PA Route 93. It does not have its own zip code but uses the Sugarloaf zip code. This area is definitely a place for the outdoor adventurer to check out. The Nescopeck Creek is a tributary of the Susquehanna River. It means 'deep black waters'. It has a rating of II or III depending on the time of year so you need to be careful. These rapids are fast and can be dangerous. There is a lot of trout in this creek but depending on the current, you may not be able to go fishing because of the dangers that it poses. Regardless, surrounding the creek is forestland which opens up the opportunity for some great hikes. You can find a variety of different tree species such as Chestnut, Oak, and Hemlock trees. Regardless, the views are breathtaking and it is certainly a place that you want to visit if you are looking for fresh air.
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