Auto and glass repair is one of those services that can catch consumers off guard. Most of us do not have enough experience with auto glass repair. Therefore, it’s easy for dishonest auto glass repair companies to rip you off. Generally, we rely on professionals to do the right thing but this doesn’t always happen. If you’re looking for a Palmerton PA auto glass repair shop, here’s what to look for.
Avoid Shops That Don’t Use OEM Parts
OEM stands for original manufacturer equipment. Manufacturers recommend the use of these parts for your vehicle. Also, these parts are made by manufacturer that originally built your vehicle. Ask the shop you call if they use OEM parts. If they don’t, look elsewhere for your windshield or other auto glass repair.
The Shop Uses Certified Technicians
In order to remained staffed, some shops will hire anyone with auto repair experience even if it doesn’t relate to glass. There are certifications that shops and their personnel can acquire related to auto glass installation. If these certificates are not prominently on display in a shop, ask to see them. If there are no such accreditation, it’s probably wise to take your car elsewhere.
Offers Lifetime Guarantee
A business that offers quality work will stand behind it with a guarantee. A properly installed windshield should last the rest of the life cycle of the car. However, this does not include new damage. Regardless, if a shop is not willing to guarantee its work in the form of a warranty or written guarantee, they is not reputable.
Avoid Certain National Chains
On the surface national chains seem reputable enough. However, this is where most of the fraud and deception happens in auto glass repair. These chains tend to have high turn-over rates which translates to inexperienced workers and low customer satisfaction.
The other issue with national chains is that they often have hidden costs and fees. They also use bait and switch tactics in their sales processes.
The good part about car dealerships is that they know your make and model of vehicle. The huge negative of buying auto glass from a dealer is that they place a high markup on their parts. Therefore, you will probably pay double or even triple for glass at a dealer than you would at a non-dealer shop.
Online reviews of a glass repair business are a great way to find out if they are reputable or not. Obviously, if there are a lot of people that had a bad experience, you know to steer clear. Therefore, if a company doesn’t seem that well-known and has few or no reviews online, look for one that has more of an online footprint.
This is a great way to find out some more information about a company. It is worth taking the time to do this so that you can rest assured that you are receiving quality service. It also ensures that you won’t have to pay twice for the same repair.
Check BBB Ratings
The Better Business Bureau helps consumers avoid dishonest businesses. Research the BBB ratings of your glass repair provider. Make sure they have an A rating with your local Bureau.
Consequently, if people take the time and effort to lodge complaints with the BBB, chances are the company is not trustworthy.
Auto Glass Repair Shop Palmerton PA
For trusted auto glass repairs and replacements, contact Liberty AutoGlass. Our certified technicians have what is takes to repair or replace your windshield or other auto glass quickly and affordably, with your safety in mind. We also offer mobile auto glass repair and replacements for an additional $10.00. All of our work is guaranteed for as long as you own your vehicle. Call today to schedule an appointment.
Some of the areas we service in Carbon County include: Bowmanstown , Danielsville , Palmerton , Slatington , Walnutport and these zip codes: 18030, 18038, 18071, 18080, 18088, as well as all surrounding areas in Pennsylvania.